Contract & Agreement

The terms 'we', 'our' and 'us' means Hen Organiser Enterprises Ltd. 'You' and 'group contact' refers to the person who has made the reservation and each member of the group on whose behalf the group contact has booked.
It is important that you read these terms and conditions. These terms and conditions apply to all bookings taken from 1 January 2008 whether you have read them or not and they apply to all members of the group on whose behalf the group contact has booked.
We understand and accept that every group leader understands and accepts our terms and conditions at point of booking whether the booking is made over the telephone, in person, in writing or via the Internet. It is the group leader's responsibility to ensure every member of his/her party is aware of and adheres to our terms and conditions and supplies all information to the group accurately. Our terms and conditions are available and easily accessible via our website and in our brochures. We also make them available to you via a link on the confirmation of booking. By paying your deposit you acknowledge that you agree to our terms.

To secure a booking we require a non-refundable deposit as notified at the time of booking. The group leader is responsible for full payment regarding any weekend or events booked. If there is a change in the group leader, we must be notified in writing.

How Do We Deal With Risk?

We organise a wide range of events and some of them involve a degree of risk you of physical injury of damage to property. This is what makes these events exciting! We do not exclude our liability for death of personal injury caused by our negligence or that of our employees, but we do not accept liability for the negligence of any other persons. We do all that we reasonably can to reduce the risk to you. If we have done that and are not negligent, you will take responsibility for any risks involved in participation in any event. We cannot accept liability in any unusual or unexpected circumstances beyond our control, which we could not have avoided even if we had used all care possible, or any event which we or our supplier could not help, expect or prevent.

Advertising and Special Offers

All photographic and pictorial references found in our brochure and on our website are purely representative of the products & events we offer and will be accepted as such.
All accommodation packaged and advertised by Hen Organiser is done so using our own opinions and interpretations of that Hotel's star rating, location and facilities. Our grading and interpretations may sometimes differ to that which the hotel and/or other companies, both official and unofficial, advertise.
Price promise guarantees are valid for up to 5 working days after the point of booking and do not include any special offers or limited promotions offered by any competitors. All Hen Organiser special offers are subject to compliance with our payment terms and conditions, and any other restrictions or requirements that we have put in place for the offer.

General

We believe our Terms and Conditions to be fair. The law of England and Wales governs them. We reserve the right to make amendments and improvements to these terms and conditions without notice. For the full and latest version of our terms and conditions please visit our website.